Home > Blah, blah, blah > Suspended By PlayStation

Suspended By PlayStation

October 11th, 2011 Leave a comment Go to comments
PlayStation Home private beta

PlayStation Home private beta

For those of you that follow me on twitter, you heard first when I learned that PlayStation had banned or suspended my PSN account yesterday. No email, no warning, nothing. Why? Well, I have a theory, yet that’s all it is. Let’s start with a phone call to Sony Support where I had to talk to 3 different people in order to get something in return as far information is concerned.

So Matthew seemed like a nice enough guy, explaining to me that while he doesn’t have specifics on file as to why I was suspended, he explained that outside moderators are equipped to scan for potential security threats and follow up on tips & leads of threats to their network, and that they use a different CRM than what he uses there at corporate. Bullshit, especially after the royal hacking they got earlier this year, they all keep notes and share information that all employees can view but that’s fine, I’ll accept this half ass answer as a stall. He then tells me to email an appeal to that department, which just happens to be a very generic email address, and state my case.

What I was told as a reason was that PlayStation has evidence that I attempted to hack PlayStation Home, their social network app on the PS3. First of all, are they serious? Who in the fuck would want to hack Home, and for what? There’s nothing to do there, nor anything to gain! Bottom line, I didn’t hack anything however I am guilty of making a video and posting it to YouTube of a private beta I was invited to test out. After I’ve publicly made my woes on twitter, a fellow YouTuber reached out to me via private messages and had confirmed that was likely the case and screen capped a thread discussion from PlayStation’s forums that simply said they wanted feedback on the Home private beta, however to keep a “high level of confidentiality” during the beta. Granted, I saw this after and clearly, I didn’t keep it confidential, however someone tipped Sony off about my video (c’mon, like their mods are going to really catch EVERY video or media that’s out there?) and used their player hater card to drop a dime on me. Fucking little breastfed baby that feels that Sony will pat them on the back for doing a good I suppose, eh?

So the suspension is for 30 days and I’m barred from accessing the network, meaning no online play nor can I purchase or download anything. Obviously I’m pissed because I had planned to download the Duke Nukem Forever DLC that’s out today, we’re promised Gran Turismo 5 DLC and title update in coming up in a few weeks, and of course Battlefield 3 at the end of this month. There you have at least 3 videos that I could’ve been among the first to post to YouTube, but PlayStation is upset with me that I put up a video about Home during a private beta. If that’s really the reason why you authorized a ban or suspension, we are protected under section 17 of the United States Code as “Fair Use” to essentially critique your work, however because Sony can ban and suspend who they wish for whatever reason they deem necessary at any time since it’s their network, I get it but you’ve pissed off a PlayStation Plus paid subscriber and supporter not to mention you’re getting publicity and exposure when people viewed my video (trust me, you guys need it; hardly anyone uses Home anymore), and not even an email or a warning for consideration as a heads up for a “first time offender”, that’s just foul, guys.

I have taken down the video since I’m appealing their suspension so if they do reference my video as a reason, it’ll no longer be found so I’m hoping that will accelerate the appeal and appease them so I can resume my YouTube duties. If this goes all the way to the 30 days, I’ll have no choice but to grin and bear it and play the fuck out of some single player games in the meantime.

EDIT (10/19) :  After several emails, 2 phone calls, and many private messages with a different PSN ID to the Home moderators on their forums, I’m now convinced after a week of trying to appease these people that they simply don’t care. Another PS forum member had mentioned that even a username or “bumping” avatars can be offending to some and worthy of reporting it to a mod for a ban which leads me to think the YouTube troll that remarked on my video turned me to the mods, claiming I had harassed him and they won’t verify any of it. They’ll just take his/her word and flip the ban switch on me.

Now that I’m pretty sure I won’t get any replies back from them and my YouTube account has now been approved for monetizing, fuck them; I made the video public once again and am monetizing the video as well too. If I can’t play online nor buy DLC or anything, I may as well not deny myself the views on the video and have the chance to monetize my video. Pretty shitty move there, Sony, but since you won’t reverse the ban, I’ll sit my 30 days but you can’t do shit about my video since I’m protected under U.S. Code for Fair Use to criticize you. Sure, you may omit me in the future from another PlayStation Home private beta, so just watch me cringe in defeat and fear. *rolls eyes*